Notice history

Dec 2025

Jan 2026

Feb 2026

Dec 2025

Jan 2026

Feb 2026

Dec 2025

Jan 2026

Feb 2026

Feb 2026

Emergency Maintenance on NESE Tape Library

Completed
March 04, 2026 at 2:22 PMUTC
Completed
March 04, 2026 at 2:22 PMUTC
The Maintenance has completed successfully.
One hardware components in the library has been replaced.
The tape cartridges inventory has been reconciled. The Storage Archive service and Tape Library are up and running. Storage Archive shows NO missing or duplicated cartridges.
We will keep closely monitoring the service to confirm everything proceeds as normal.
Remaining items: One of the two accessors in the library robotic components was still showing small issues with calibration, so we have decided to leave it disabled for the time being, waiting for further troubleshooting from IBM. That will have only minimal impact on performance of the service.
Update
March 03, 2026 at 1:59 PMUTC
Update
March 03, 2026 at 1:59 PMUTC
We are still working with IBM to resolve the issue with the library inventory. We will further extend the emergency downtime for the tape library to Wednesday, March 4th, 9 am.

IBM is sending a hardware replacement part for the library tomorrow, and their support engineer will install that part tomorrow and re-launch the scan of the tapes in the library. According to support, we expect that replacing that component should resolve the issue.

If you have questions or concerns, of if you would like more details on the issue, please feel free to connect to NESE office hours session tomorrow starting at 1 pm, where we can provide any additional information we have, and the latest updates.

Thank you for your patience.

Office hours on Tuesday: 1:00pm -- 2:45pm
https://harvard.zoom.us/j/97215076930?pwd=Z3hua1FpWlVjWDVsenFVMWhpbzc0dz09
Update
March 02, 2026 at 11:32 AMUTC
Update
March 02, 2026 at 11:32 AMUTC
We are still working with IBM technical support at restoring the inventory. The expected downtime is extended until Tuesday March 3rd, 9am.
Apologies for the inconvenvenience.
In progress
February 27, 2026 at 5:00 PMUTC
In progress
February 27, 2026 at 5:00 PMUTC
NESE Tape service is currently not able to store or recall files to and from tape due to vendor firmware issues in the tape library.
The issue is related to the library robotics and cartridge database, and we do NOT expect any data loss from this issue.
The issue is apparently due to an issue with the inventory database related to a recent firmware update. This database can be scrubbed and reconstructed by the library, which will scan the bar code labels on all the cartridges to rebuild the inventory.
Association of files in Globus to tapes is handled separately from the tape library and is not affected by the firmware update.
Similarly, USATLAS and CMS file to tape association was not affected by the firmware update. We are taking additional measures to preserve this information as we complete the work with the tape library inventory.

SERVICE OUTAGE for Tape Frame Installation

Completed
February 19, 2026 at 10:00 PMUTC
Completed
February 19, 2026 at 10:00 PMUTC
Maintenance has completed successfully
In progress
February 19, 2026 at 1:00 PMUTC
In progress
February 19, 2026 at 1:00 PMUTC
Maintenance is now in progress
Planned
February 19, 2026 at 1:00 PMUTC
Planned
February 19, 2026 at 1:00 PMUTC
We are installing four new tape frames, which will bring the tape system raw storage capacity to 253 petabytes.
Service Affected: NESE Tape Service
Maintenance Window: 8:00 AM - 5:00 PM (EST)
The tape service will be unavailable.
All upgrade activities are expected to be completed on the same day.
NOTES:
Monitor the MGHPCC Slack #nese channel for status updates and announcements
Monitor https://nese.instatus.com/ for real-time updates on progress
Subscribe to https://nese.instatus.com/subscribe/email for updates and announcements

Upgrade: Installing Storage Scale 6000

Completed
February 09, 2026 at 9:00 PMUTC
Completed
February 09, 2026 at 9:00 PMUTC
Maintenance has completed successfully
In progress
February 09, 2026 at 1:00 PMUTC
In progress
February 09, 2026 at 1:00 PMUTC
Maintenance is now in progress
Planned
February 09, 2026 at 1:00 PMUTC
Planned
February 09, 2026 at 1:00 PMUTC
In the process of the tape front-end file caching system upgrade, we will be installing a new IBM Storage Scale System 6000. We will provide an additional update for when the software integration and data transfer from the current IBM Elastic Storage System 5000 will be performed.
Service Affected: NESE Tape Service
Maintenance Window: No Downtime expected
NOTES:
Monitor the MGHPCC Slack #nese channel for status updates and announcements
Monitor https://nese.instatus.com/ for real-time updates on progress
Subscribe to https://nese.instatus.com/subscribe/email for updates and announcements
Please let us know if you have any questions or concerns

Jan 2026

No notices reported this month

Dec 2025

NESE Tape System Maintenance

Completed
December 05, 2025 at 10:00 PMUTC
Completed
December 05, 2025 at 10:00 PMUTC
Maintenance has completed successfully
In progress
December 01, 2025 at 2:00 PMUTC
In progress
December 01, 2025 at 2:00 PMUTC
Maintenance is now in progress
Planned
December 01, 2025 at 2:00 PMUTC
Planned
December 01, 2025 at 2:00 PMUTC
NESE tape system maintenance and a major software upgrade are scheduled to begin on December 1, 2025. As a result, the NESE Tape service will be offline from December 1 to December 5.
Starting December 8 through December 12, the service will be back online with reduced performance. All maintenance activities are planned to conclude on December 12, 2025.
NOTES:
Monitor the MGHPCC Slack #nese channel for status updates and announcements
Monitor https://nese.instatus.com/ for real-time updates on progress
Subscribe to https://nese.instatus.com/subscribe/email for updates and announcements
Please let us know if you have any questions or concerns.

Dec 2025 to Feb 2026

NESE - Notice history

Notice history

Feb 2026

Jan 2026

Dec 2025